
Vihaan Initiatives

BUSINESS TRANSFORMATION & CONSULTING
We work closely with organisations to reimagine and enhance their business performance through structured transformation initiatives. Our approach includes:
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Reviewing organisational structures, workflows, and digital tools.
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Identifying and unlocking new revenue streams.
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Reducing operating costs and improving resource utilisation.
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Enhancing customer satisfaction and workforce productivity.
Whether it’s a full organization or a specific business unit, we provide end-to-end support, from assessment to execution, including digital transformation where needed.
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Relevant Experience:
Nokia Siemens Networks – Establishing a Global Services HQ in India
When Nokia Siemens Networks (NSN) announced the creation of its Global Services division, I was part of the core team that took over the transformation program from Boston Consulting Group. Our mandate: to set up NSN’s third Global Services HQ in Noida, alongside Munich and Helsinki.
Responsibilities included:
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Program-managing the complete transformation.
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Ensuring IT readiness for the global delivery centre and enterprise systems.
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Onboarding and enabling 550+ new hires across functions.
The project was delivered ahead of schedule, setting a benchmark in cross-functional transformation.
NSN India Services – Cost & Delivery Model Redesign
Led two key transformation projects:
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Designed an alternative service delivery model for improved efficiency (projected savings of 10% over a cost base of US $1 billion.
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Drove significant cost reductions (15%) in service delivery for one of NSN’s largest customers.
Reliance Jio / Siemens – Digital Enablement for Field Execution
At both Siemens (Corporate Office & Telecom) and Reliance Jio, I consistently championed the use of IT tools and systems (including SAP and custom Excel-based solutions) to improve business workflows.
Key outcomes included:
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Enabling quicker and data-driven contract negotiations.
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Developing tools to track and analyse project progress and resource deployment.
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Ensuring capitalization readiness for Jio’s nationwide launch.
These experiences shaped my capability and confidence to offer practical, business-led digital transformation services.
Siemens Ltd., Kalwa Plant – Engineering + Innovation at the Factory Floor
As a young engineer at the Motor Factory:
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I developed in-house software for motor design and performance analysis, cutting client response time from 10+ days to under a day.
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Later, I redesigned the cooling system for water-cooled compressors, eliminating downtime due to cooling tower failure and reducing costs by 80%.